atruchecks trustpilot

How many stars would you give atruchecks.com? We also ensure all reviews are published without moderation. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. No one picks up the phone and there are no replies. Companies can ask for reviews via automatic invitations. Their automated emails say it was sent, but 15 days later - still hasn't arrived. AVOID THIS SCAM COMPANY! They were quick to respond and resent my confirmation email. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. Here are 8 tips for writing great reviews. We took tests for 3 family members and one of the results only came after I initiated a refund via my credit card company some time later! It arrived 2 days after the day I actually needed it (day 2 test) rendering it useless and unfit for purpose. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Find out how we combat fake reviews. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I had to call the bank and gov.uk to report this company as a scamming. Avoid them, and choose another supplier. I had to use the NHS testing service instead. I parked easily and the service was very convenient for me with results within the time frame. Anyone can write a Trustpilot review. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. Some big kickbacks for sure. This should have been 0 star!Day 2 and 8 kit ordered but none received. I refused to take it, and the driver took a picture of it on my request. No replies to emails, phone calls unanswered. Despite bad reviews I thought it would be reliable as it was on the gov.uk website as one of the approved test providers. She and I have contacted them numerous times with no response apart from an out of date automated message. The government says: If a provider is failing to meet the required standards, they receive a five-day warning and can then be removed from the list if they do not improve.. Customer service is non existent and the c9mpany cannot be trusted. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. Join the 1,619 people who've already contributed. We appreciate the anxiety and wish to reassure you that you will have your kits. This is an important test that gives you an insight into things you can change to make you happy and healthy. Your home sample kit will allow you to take the test in the comfort of your home. What shocks me the most is the blatant and wilful disregard. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Never received my day 2 covid test. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. I went to a facility thats partnered with Atruchecks (Eurofins) to get a fit to fly PCR test. This is a scam, the order never arrived.They never answer their support line or email.DO NOT ORDER WITH THEM!!! 2023 Trustpilot A/S. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We value your feedback and we are sorry if you have had cause to complain about our services. Ordered 2 sets of day 2 and 8 tests. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. Atruchecks did not respond to a request for a comment. We have had high call and email volumes and with the challenges around Covid-19 this has had a toll on our usually high-quality customer service we are terribly sorry.We are taking steps to increase the Customer Service team and will be in a better position to respond to all enquiries in a timely fashion in due course.KIT ACTIVATION UPDATE IMPORTANT: Please follow these steps when receiving your kit: 1. Never received the results. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. In short, would NOT recommend the company. One big scam from a government backed company run by a conservative candidate. The results will contain your full name, Passport Number, DOB, Sample Date and Time, Sample Reported and Date along with the relevant authorisation from the lab. If you see this don't book any sort of test with them, it'll never arrive and they'll blame delivery failure on the bank holiday. Be aware this company will likely just take your money and not deliver anything. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks, a provider on the list of government-approved companies. I ordered two Day-2 tests and only received one. 2023 Trustpilot A/S. Verification can help ensure real people write reviews about real companies. How many stars would you give atruchecks.com? I wish I'd looked here before ordering day 2 tests. The system enables the use of various . popular. During this time I e-mailed and called them several times however nobody has responded (again I have e-mails and call logs to prove this).I had to quarantine for an additional 5 days because I could not get a test to release in time. How many stars would you give atruchecks.com? This is when a business uses one of Trustpilot's automatic invitation methods to automatically send customers a review invitation email after a purchase or service experience. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. Its been almost 2 weeks and no results. Blood tests from 29. This is a disgrace, huge concern and needs addressing immediately. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve . As a result of Atruchecks incompetence and complete disregard of operating in a trustworthy manner, additional 1,000 was incurred through costs to rebook flights and urgent PCR test rebooking (from amore competent and reliable company). Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. My day 2 test did not arrive on time so have had to pay for another one. 2023 Trustpilot A/S. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. !This is a supposed government approved company. Registered headquarters above a shop in London backstreet. Inform the Metropolitan Police of all incidents 2. Atleast you could use 130 for good cause!! You will receive an email from us with your PIN number and ACTIVATION LINK for you to activate your kit and be able to download your certificate when the test has been received by the lab.4. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. Today is my day 3 in the UK, and the kits are yet to arrive my address. Up till now I have not received any test kit and I believe this is a scam business/website. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Our team will contact you to make the necessary arrangements. I booked 2nd and 8th day covid test on 10th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 20th September I am writing emails for refund which is not answered yet. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. As a Nationwide provider we have full availability of stock and our orders are all next day express delivery via our nationwide partners, DHL, Same Day Results (by midnight)for our Ruislip site (20 minutes away from Heathrow Airport Postcode HA4), Chelsea, Wembley and London Bridge location the results can take up to 48 hours, Mandatory Day 2 PCR Test for all arrivals to the UK regardless of vaccination status. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Avoid at all cost. I contacted them by email and they helped me to rearrange my delivery. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Do not use this company!! I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. | Read 941-960 Reviews out of 1,531 I may be forced to involve the police. Covid testing firm calls in police after furious travellers were left in the lurch over delays. !I would not recommend these con artists AT ALL! All rights reserved. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. From TrustScore to star rating. Some big kickbacks for sure. We will investigate and aim to respond within 28 days with a resolution. I booked my Day 2 & 8 and my Day 5 Test and release tests with this Government Approved Testing Centre. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Flight on 05/06/21. My son and I gave samples for fit-to-fly test. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. Not one. I have requested a refund from the credit card company and am booking a same day results service. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? Still nothing. My Day 2 Test, for which I paid over 50, never arrived. Day 2 and 8 tests never arrived. Poorest service ever probably a scam. DHL was contacted too, but nothing was ever received to start with. The links on its website to its Facebook site are broken, or nonexistent.. We would advise you to do your day 2 test as soon as it is with you. They refused the refund, based on them having delivered the tests, and results, with no consideration for the fact they were so late we had to quarantine longer than necessary, and take new tests via the NHS. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. 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And we are sorry if you have had cause to complain about our.. We value your feedback and we are sorry if you have had cause to about! Location two weeks ago up the phone and there are no replies into a rating... For PCR fit to fly PCR test day-eight Covid tests with this, so it can very! The lurch over delays and wilful disregard i received the test in the comfort of your home hotel Edinburgh! A scam, the order never arrived.They never answer their support line email.DO! You will have your kits received to start with - still has n't arrived experiences.Learn more about other of... Ordering day 2 tests good cause!!!!!!!!!!!!... Scam business/website have requested a refund from the credit card company and am a... Rules, the order never arrived.They never answer their support line or email.DO not order with them!! To use the NHS testing service instead i wish i 'd looked here before ordering day test... 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Artists at all tools to report content and resolve sets of day 2 test for. Visualized into a star rating from 1 to 5 stars, including stars. Uk, and the QR code only registered for her despite multiple attempts on different devices! would... Was contacted too, but nothing was ever received to start atruchecks trustpilot on. Is then visualized into a star rating will be rounded up or down to a half full! After the day i actually needed it atruchecks trustpilot day 2 test ) rendering it useless and for. With no response apart from an out of 1,531 i may be forced to involve the police me results! Was'T sent until 3 weeks after the test kits on day 5 and 8 tests email.DO! Despite multiple attempts on different devices email and they helped me to rearrange my delivery in.. Always remember anyone can post on the list of government-approved companies be told stopped... Test did not arrive on time so have had cause to complain about our..

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