tradesy return policy for sellers

You can make money teaching it online. We want to do anything we can to make each experience worthy of your best possible rating! Banks vs. Credit Unions: Whats the Difference? Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. i'd like to see if others have had problems this particular seller. Many thanks! And so, it becomes difficult to point out which platform is best for selling clothes. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. The seller was Brandville so beware! If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. I am just starting to try Tradesy so I'll see how it goes! A 19.8% commission rate is used for any sales over $50. Heres a Review on Tradesy. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Can You Pay Off a credit card with another Credit card? Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. use a hair dryer They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. They still ignorantly argued that those are the same item. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. I was anxiously hoping that I made the right decision to purchase this item. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Now it is Vestaire and nobody will help me. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. We also ensure all reviews are published without moderation. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Smaller size different color! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. The bag was in perfect shape. Clearly the buyer wore the dress out to an event and returned it seven days later. the one shown is incorrect. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Wish the sellers would provide more details of items for sale as some listings are bare minimum. I have returned the so called Chanel items and etc. Every thing I have bought from this site is FAKE! They not gonna pay you for your damaged returns. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Send us an email at team@tradesy.com, and we'll make this right. Privacy Policy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. You can see more about making an offer and settings here, and how to handle a counter offer here. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Why/how this company is still in business is beyond me. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? Every thing I have bought from this site is FAKE! Just wanted to be sure the correct final amount was charged to MasterCard. YOU WILL NEVER EVER see YOUR MONEY AGAIN! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Poshmark inspect item sold over 500 dollars before sending to the seller. Next is shipping the sold item. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. The website / Sellers are honest, merchandise Authenic. !I do not recommend this site for sellers !! 2023 Trustpilot, Inc. All rights reserved. Tradesy is also looking after its sellers. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. Very pleased first-time Tradesy user. Because they want you to use your earnings for purchases on their app. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Learned my lesson. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. No explanation why, nor when I can expect my property back. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. How can i change the photo in my listing. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Like Tradesy, people buy and sell clothing and accessories on eBay. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Dont use this company. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Super easy to navigate the site and search for specific items. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Tradesy return policy changed for sellers. : r/tradesy i never got 1 phone call in 2 weeks. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. It came beautifully packaged. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. It offers free unlimited listing. To us, your feedback is everything, wed love to hear from you. Do not use Tradesy everything negative you read in reviews is true unfortunately. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I highly recommend this Website. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. It offers a service that enables you to pay for products in installments. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Im likewhat? My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Cookie Notice Do they really expect me to send them ALL the video footage and photos I took of the item?? Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Has anyone sold or bought on tradesy? tradesy return policy for sellers. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. and now im not sure what to do or how to return that fake purse. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. In addition, the high costs and slow pay has made customers question Tradesys professionalism. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. Buyers have a maximum of four days after delivery to request a return. According to Forbes, the resale is predicted to grow significantly. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Unfortunately, a seller cannot choose their preferred carrier. Thanks! The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. Both looked better than their photos. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Our experts review all listings before they are published, and passing our item review is easy. I just had a worst experience with customer service also. New Arrivals We recently received your feedback and wanted to follow up with you. Selling on Tradesy is indeed profitable. They prefer people that they can control. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". So if the wedding dress doesnt fit, for example, the buyer is out of luck. sounds worse than ebay! Thank you! Took a chance. As a seller, our ultimate goal is to increase our sales in the fastest way possible. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. - just as described by the seller. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Any item not covered by the Return Policy. anywho. tradesy return policy for sellers - heysriplantations.com Every item that is returned is examined by a group of skilled authentifiers. Completing the purchase was relatively simple, quick and frustration free. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. New Menswear. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. This is often due to the lack of incentives to offer customers. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. We'll see what happens. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. i can't find anything on the website. The Tradesy sales are yet another impressive feature you can utilize in the company. All while saving up to 90% off retail. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. So if the wedding dress doesn't fit, for example, the buyer is out of luck. So I'm praying I can find one thing that j actually like that is not fraudulent! Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. New Arrivals. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. I chose Tradesy today because it had what I was looking for and reasonably priced. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. LOVE IT and very easy to use and several opinions to pay for your product. The buyer has your merchandise and Tradesy has your funds. We want to do anything we can to make each experience worthy of your best possible rating! Its very frustrating to feel like youre not being understood or that youre not getting the help you need. ive spent over 1300$ in 6 months. -Tradesy will return all items deemed above fair market value. My husband and I were looking for my first Chanel bagfound it! We want to do anything we can to make each experience worthy of your best possible rating! It is the worst company to sell, if you are a seller run fast and dont ever use this company. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. A quick tour for Tradesy buyers - Help Center Best of luck to you! The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1%

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