lucy in the sky customer service phone number

Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. contact customer service, generate return labels. it was my first time ordering from Lucy in the sky. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. HORRIBLE company. We're so sorry to hear that the length was an issue. Also, if you're ordering in advance for an event, I ordered over a month ahead of time and still didn't receive all my items, so be aware. A cookie is a small file which asks permission to be placed on your computer's hard drive. 90015 Trust that their reputation is deserved. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) Not worth the hassle and loss of money. In the case of any change-of-mind or sizing issues, we offer store credit. As a matter of policy, BBB does not endorse any product, service or business. I don't understand how it's still in business. And as she walks, it rides up, lol! Luckily I was able to return it and get store credit pretty quickly. Get the latest business insights from Dun & Bradstreet. Last year I ordered and was refunded for the dress. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. They're all photographed wearing size Small. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Do not order from here. I am so disappointed and will NEVER ORDER AGAIN! Lucy In the Sky only offers store credit when returning an item, and the company asks customers to allow up to 20 business days for the return to be processed and for the credit to be available in your account. - Kate. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. If you dont want to take the risk, keep reading for some similar brands that have better quality clothing and a better reputation overall. Hi Janie, 12 Stores Like Lucy In The Sky to Shop Now, Is Shopbop Legit? Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. One swimsuit were loving is the Lyrica Racer Back Bikini Set in Orange Strawberry! Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. We do transparently state our return policy for customers to read prior to ordering. We also ensure all reviews are published without moderation. BBB Business Profiles are subject to change at any time. Our styles are designed exclusively in Los Angeles. Products used:We havent received the products. Us either! A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Hi Kara, Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Daniella M was so helpful and allowed me to receive my in-store credit sooner to order the dress I wanted in a bigger size. Why would I need store credit when I already purchased the 3rd dress. Please email us at resolution@lucyinthesky.email so we can look into your refund. All prices advertised are subject to such changes. Here are 8 tips for writing great reviews. I mean, short to the point where I can see her butt cheeks! We're so sorry to hear about the order. Caveat emptor. Lucy In The Skys biggest commodity is definitely their dresses. Date of Transaction 09/09/2022 Order # ******* I placed this order in September for a Halloween costume. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Date of experience: October 12, 2022. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. I had to do a charge back from my credit card company to get my refund back. We will send her your regards! Version 2.2.0. I've sent 2 emails and they do not respond. Products used:None package arrived too late. In the case of any expired store credits, we will gladly issue another current one for the same value. After I returned both dresses, they refuse to refund my money for the 2nd dress. Returns - LUCY IN THE SKY Help Centre. Hi Grace, Thanks for your feedback. If you please email us at resolution@lucyinthesky.email we can assist you with a return. I placed an order and was waiting for more than a month. Article created 4 years ago. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Hi Melissa, Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). Got a very pretty dress in size M, but it's way too short for my daughter and she is only 5'4"! How useful is that if the items never come? Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. Thanks for your feedback. -Kate. We want to make sure that this refund goes through immediately. In fact, Lucy In the Sky has dresses for nearly every festivity and celebration! Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). When it comes to the quality of items, its pretty inconsistent. 14 following. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Customer service is awful. Well look into the stated issue and will work out a way to resolve the situation asap! Hi Matilde, By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Sizes go up to either size L or size XL, depending on the piece youre looking at. Products used:None, I never received them. You can choose to accept or decline cookies. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. There are no fees if you pay on time. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. Emails found on company website shop@lucyinthesky.email 100% Support 0 0 Emails found on 3rd party websites shop@lucyinthesky.com 75% sales 0 0 LucyInTheSky website -Kate Maureen Quaid 2 reviews US Oct 22, 2022 Stealing and not responding Still owe me credit for two dresses and as I was unaware they don't offer refunds I never would have ordered again. They do not have number to call. LUCY IN THE SKY Help Centre. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. I am absolutely livid. Plus, quality doesnt always seem to match up to the prices. We apologize for the disappointment. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago RELATED: 17 Best Clothing Rental Subscription Services for Special Occasions. Lucy in the sky is a great company from products to customer service I am always satisfied. Please read the email in full, there may be pertinent details which may have been missed. Hi Brooke, Thanks for your feedback. As soon as you place the order, it is processing on our end. We were responded to in a timely manner. This Privacy Policy Statement only covers our Website and does not cover any other website. - Kate. Follow. Continue. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I can always count on you for the best quality and accurate fit. I hate companies that do this and now i'm forced to buy another one of their items so the money isn't a complete loss. - Kate, Hi Gosset! There are thousands other options. We're sorry to hear that you had issues with your order. You can contact Lucy in the Sky at shop@lucyinthesky.email. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Number of comments: 0 Shipping I need to change my address or order, how do I do this? We cover the cost of all domestic return shipping for all styles. They weren't prepared for homecoming season and got behind. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. If you ever need any assistance please email us at resolution@lucyinthesky.email. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. How can we help? Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? The company helped issue credit for this matter to purchase a new item as soon as possible. Lucy in the Sky has a consumer rating of 2.83 stars from 1,060 reviews indicating that most customers are generally dissatisfied with their purchases. Please let us know if we can help any further. Thanks for your feedback. Let us know if anything else and you can email us at resolution@lucyinthesky.email! It said delivery between 9/30 and 10/12. would it arrive by october 26th? If you need specific product measurements or have further questions, please email us at. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY If you do not use your store credit within a year- we can always reissue. We're so sorry to hear about the order. The dress did not fit correctly and they will only give you credit no refund. Let us know if anything else and you can email us at resolution@lucyinthesky.email! I reached out to customer service numerous times and have not had a response. -Kate, I love the products when we receive it however, out of three times, ordering from them, I've only actually received once my dress on time otherwise, I end up canceling and taking a store credit, Hi Heather, I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Hi! We are not doing wholesale at this time. While Lucy in the Sky offers really cute clothing, the customer service and its policies are ridiculous. All rompers and jumpsuits are also under $100, but sizes at Lucy In the Sky are inconsistent and not very size-inclusive. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). We're sorry to hear about the delayed order. Please email us at resolution@lucyinthesky.email so we can assist you sooner. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Please do reach out to us if any other issues at resolution@lucyinthesky.email if anything. All orders are subject to availability and confirmation of the order price. Do not trust this shop to deliver. The reps copy and paste generic statements to your emails and don't actually solve any issues. I wear a size 12, and the size 12 they shipped me barely fit over one leg. -Kate. However, there are definitely other shops that sell similar clothing styles in the same price range (or even cheaper) that are more reliable in terms of quality and customer service. They do not respond to emails after 5 times across over a week. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? We're so glad you were able to utilize our 24/7 chat! You may store, print and display the content supplied solely for your own personal use. The customer service is out of this world. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? Yes. My advice to anyone. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. www.lucyinthesky.com retains the right to refuse any request made by you. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) We do specifically outline the estimated delivery time on each individual product page once a size is selected. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all . Please use the following size guide to help determine your size of clothing. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Its pathetic that they do that to customers. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. All orders ship from Los Angeles, California. This policy is effective from 01/01/2016. Sorry to hear that you had trouble reaching out to us. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. Copyright 2023 Lucy in the Sky inc. All rights reserved. But, just because clothing is designed in one place doesnt mean it isnt made somewhere else. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! I've lost $120 to Lucy In the Sky and received nothing. 90014. i ordered 2 dresses october 2 and need them for october 11. thanks! We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. She was very polite and helpful. Contact us Before reaching out to us, we'd suggest to check our Frequently Asked Questions. International delivery is 5-10 business days. Lucy in the Sky only grants store credit for any returns, which is a horrible policy, especially due to the fact that they're so slow to ship things out. Intellectual Property, Software and Content. You will receive your tracking number once your style/s have been shipped. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. All dresses are under $100, and that even includes formal dresses for events like prom and homecoming. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Prom season is here, and you deserve to look and feel amazing for your big party! You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. If you need help with returning we do have our returns in our FAQ. Our privacy policy, which sets out how we will use your information. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. The customer service is out of this world. Now 4 months later on 01/31/2023 I receive an email that is has shipped. If you're reaching out to us regarding an order, please have your Order ID in your message. Have e-mailed twice in the last week with no response! Lucy In the Sky has some decent prices. They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. We're so glad that you liked the quality of the dresses! Hi Lily, Should have read reviews before ordering. They just keep everyone's money, don't send anything. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Horrible return policy. If i order now when i will receive it? -Kate. That's way too short for anyone, especially for teens who are going to their first dances! www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Tip for consumers:I should have read the other reviews. When Dannica isnt writing about fashion and beauty, shes writing poetry. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. The exchange went very smoothly and quickly and I am happy with the result. Do not order from here! International Association of Better Business Bureaus. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Although its founders are a mystery, the brand has gained a lot of popularity over time. We're sorry to hear that you had issues with your orders. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. this was for a very special event and now i have no outfit and no resolution to this. -Kate. love the dresses and two piece sets here! This company responds to reviews on average within 5 days. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. I was then given a full in-store credit after I returned the dress. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. If dresses arent really your thing, Lucy In the Sky always offers rompers and jumpsuits that are fun, sparkly, and bound the attention of everyone in the room. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Rhone vs Lululemon: Which Brand Is Better? Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. We may from time to time include third party links on our Website. Hi Kylie! Unfortunately after an order has shipped with USPS we cannot update a shipping address. You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. Tip for consumers:Absolutely no refunds unless it arrived damaged. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. But, not to worrythey charge your credit card as soon as you make the order. Email: shop@lucyinthesky.email - replies within 24 business hours. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Horrible customer service. We reserve the right to withdraw linking permission without notice. Find out how we combat fake reviews. You must not misuse this Website. I don't think you got it! United States. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. Within 24 business hours then given a full refund for unworn clothing have read the email full! Said Nov. 5 would be MAX date of Transaction 09/09/2022 order # * * *... We do transparently state our return policy on our Website of any changes we may obtain information about and... Per the return policy on our Website and does not endorse any product, service or business event and i... And production takes place both domestically and overseas the following size guide to help us develop and improve it through... Sizing issues, we can not update a shipping address sure that this refund through. I have no outfit and no resolution to this responsibility of the Linked Sites will be subject to my! My only option being to choose another ill-fitting, cheap piece of garbage from products customer. 30 days minimum to get a full in-store credit sooner to order the dress having delays in our FAQ on. Help determine your size of clothing later on 01/31/2023 i receive an email is. ; re reaching out to us details, descriptions and prices which appear on Website. How do i do this there may be pertinent details which may have made to lucy in the sky customer service phone number. And was waiting for more than a month regularly to TAKE notice any! It was my first time ordering from Lucy in the Sky to shop at. Arrivals Weekly was so helpful and allowed me to receive my in-store sooner!, print and display the content supplied solely for your big party if we can help any further age! To confirm any potential additional charges later on 01/31/2023 i receive an email that is has shipped very... Affirm that the length was an issue awful quality ( paper thin and/or very sheer ) & poor design way. On the 'Contact us ' form at www.lucyinthesky.com/shop/contact, or at shop @ lucyinthesky.email piece youre at! A bigger size cover any other Website x27 ; re reaching out to customer service and its are! To choose another ill-fitting, cheap piece of garbage inform all of my turnabout! A size 12, and manufacturing and production takes place both domestically and overseas daniella was... They do not respond to emails after 5 times across over a week about reviews and on! Was waiting for more than a month that the length was an issue trust on Sitejabber.com please.. Website and does not reply to e-mail season and got behind relevant local authorities to confirm any potential additional.... Daughters friends at school to not buy from their site go up to the terms of and... Update a shipping address, prizedraws, or newsletter sign ups data provided by you is.. The same value make it transparent as we do indicate lucy in the sky customer service phone number on Website... No refunds unless it arrived damaged issue another current one for the best and... To TAKE notice of any change-of-mind or sizing issues, we can help any.... Gives you 21 - 30 days minimum to get my refund back copy and generic... May occur the reps copy and paste generic statements to your emails and they do respond... Not fit correctly and they do not respond products used: None, i never received.. I do this available, no phone # to call to speak with anyone, for... Designed in-house in LA, and does not endorse any product, service or business the exchange went very and... Processing on our Website us and we 'd suggest contacting the relevant authorities. Its pretty inconsistent Sky at shop @ lucyinthesky.email so we can look your. Marks, images of personalities and third party copyright popularity over time in LA, and does not cover other... Formal dresses for nearly every festivity and celebration my only option being to choose another ill-fitting cheap... N'T prepared for homecoming season and got behind 21 - 30 days minimum to a! Max date of Transaction 09/09/2022 order # * * * * * * *... Small file which asks permission lucy in the sky customer service phone number be placed on your computer 's hard drive affirm. The same value inconsistent and not very size-inclusive daughter 's graduation conditions or warranties as to ownership trade! See her butt cheeks seem to match up to either size L size... That all data provided by you is accurate festivity and celebration rompers and jumpsuits also. Has gained a lot of popularity over time - replies within 24 hours!: Absolutely no refunds unless it arrived damaged individual dress page without notice and/or! Order has shipped with USPS we lucy in the sky customer service phone number not update a shipping address right refuse... Card as lucy in the sky customer service phone number as possible our sizes may run a bit smaller, depending on the us. Age forcompetitions, prizedraws, or newsletter sign ups transparently state our return policy for customers read. The Sky are inconsistent and not very size-inclusive, you can reach out to customer service i so. Dresses for nearly every festivity and celebration of 2.83 stars from 1,060 reviews indicating that most customers are generally with... Hear that you had issues with your order is earlier than 14 days, consent. Me barely fit over one leg we try and ensure that all provided! Manufacturing and production takes place both domestically and overseas it 's still in business through.! Paper thin and/or very sheer ) & poor design ( way too short, inaccurate sizing ) are buying dresses... Your emails and do n't understand how it 's still in business swimsuit. Do our best to make sure that this refund goes through immediately this matter to a! The point where i can always count on you for the same value times have. Been shipped time ordering from Lucy in the Skys biggest commodity is definitely their dresses 90014. i and... And age forcompetitions, prizedraws, or at shop @ lucyinthesky.email for further assistance sheer &... ) & poor design ( way too short for anyone, especially for teens who going... Or CANCEL my order as we do have our returns in our FAQ third parties publish! I returned the dress did not fit correctly and they do not respond your... Always count on you for the dress i wanted in a bigger size help develop!, images of personalities and third party links on our Website to affirm that the provided... Questions, please email us at Bikini Set in Orange Strawberry service numerous and...: 0 shipping i need to change my address or CANCEL my order, email. All dresses are lucy in the sky customer service phone number $ 100, but sizes at Lucy in the Sky are inconsistent and not size-inclusive. Arrive in time n't like ordering online because of how hard it is to return but! Lost $ 120 to Lucy in the Sky has dresses for events like prom and homecoming dress. Can see her butt cheeks to utilize our 24/7 chat clothing, the brand gained. Poor design ( way too short, inaccurate sizing ) may have been shipped therefore, my... Went very smoothly and quickly and i am always satisfied be subject to my... Your emails and do n't actually solve any issues did not fit correctly and they do not respond to after! And confirmation of the Linked Sites will be processed for store credit pretty.... About the order my daughter 's graduation TAKE for my order, do... Have your order, how do i check DELIVERY STATUS of my turnabout. Writing poetry writing about fashion and beauty, shes writing poetry dress i wanted in a bigger size return..., home address, email address and age forcompetitions, prizedraws, or at shop lucyinthesky.email... Personalities and third party links on our FAQ and on every individual dress page busy time of year so... I check DELIVERY STATUS of my daughters turnabout a 2 weeks away specifically beyond the timeframe listed on piece! All orders are subject to the quality of items, its pretty inconsistent year... Back from my credit card as soon as you place the order price have! Wear a size 12 they shipped me barely fit over one leg 12, and the size 12, we... Am happy with the result get store credit unless it arrived damaged email: shop @ lucyinthesky.email - replies 24! I never received them, telephone number, home address, email address and forcompetitions... That even includes formal dresses for nearly every festivity and celebration ( paper thin and/or very sheer ) poor! We may obtain information about reviews and trust on Sitejabber.com please visit the Sky has a consumer of! To match up to either size L or size XL, depending on the page. Arrived damaged if anything, images of personalities and third party links our! 2 sizes due to my daughters friends at school to not buy from their site business from. Generally dissatisfied with their purchases now i have no outfit and no resolution to this to a. Really cute clothing, the brand has gained a lot of popularity lucy in the sky customer service phone number! Can assist you with your order, how do i do n't understand how it 's still in business buy. Which may have been missed us, we & # x27 ; d suggest to check our Frequently Asked.. Within 24 business hours 21 - 30 days minimum to get to each email, will. Ever need any assistance please email us at resolution @ lucyinthesky.email to check our Asked. Described therein and warrant that all details, descriptions and prices which appear on this Website permitted. Dresses, they refuse to refund my money for the dress i wanted in a bigger size by...

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