thames water telephone interview

Other assessments might be required during the recruitment process as well. What kind of passport you're having? Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Through Microsoft team for 45 minutes with two interviewer. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. a series of questions via teams and for second interview in person a follow up to the initial questions. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. Your last position is XXXmay you tell me more about this role? You may expect a response within 10 working days from when the email or written correspondence was received. They are very supportive. Take a look at the company website to see that Thames Water is more than just a water company. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. DoNotPay has proven to be a useful ally when it comes to getting good service. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and I've requested further information through Trustpilot and will wait to hear from you. Any response may be made by phone or by writing. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The platform will enable you to talk to the service agent without all the nonsense. Two stage process and introductory call. DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Explain how your previus experience is related to the job applied for. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. What examples do you have of managing people in different situations? The interviewer makes you confortable and doesnt try to catch you off guard. Through Microsoft team for 45 minutes with two interviewer. Has anyone ever got through on the telephone number ? Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Thanks. See how you can relate certain parts of your degree to the job specification. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Therefore, expect to see different employees at various training sessions. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. What are the steps along the way? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Through Microsoft team for 45 minutes with two interviewer. Call us using our official call line 0800 980 8800. Do you have the right to work here? Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. All handled directly by the hiring manager which was refreshing. However, you must not just give generic answers that you have used for other applications. WebBeckton Sewage Treatment Works. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Roleplay. How would you cope with keeping up with college and performing to high standard in the role? They follow a set process as they have interviewed many times. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. Not ideal for a job considered an entry role. I interviewed at Thames Water Utilities. interviewer was nice. 0901 545 0537. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. How would you react in this situation. Thanks. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. Situational questions where you must think clearly After i passed that i was then asked to take a mechanical reasoning test. The worst! They appear to have a non-existent specialist team, who always no show. Anyone can write a Trustpilot review. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. What is the consideration when you apply for a job/ company? Even when I have emails confirming I am. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. Thanks. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. If you can provide your details securely through Trustpilot, I'll get in touch. What examples do you have of managing people in different situations? This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. All products and services featured are independently selected by WikiJob. Seemed less about professionalism, more about level-headedness. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Was well prepared for questions. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Then, after passing those tests, you're invited for an interview. What is the consideration when you apply for a job/ company? Asked 16 April 2017 very long interview ( disability) The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. Complaints about one thing or another are expected, especially with all that traffic on the usual channels. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. Your last position is XXXmay you tell me more about this role? Specialised programmes require a relevant degree qualification in that specific field. Therefore, it is worth considering this before submitting an application. It was easy enough. Do you have National Insurance No.? Do you know what this job is doing and your responsibility? Followed by a tour of the premises. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. What is your salary expectation for this role? The interviewer makes you confortable and doesnt try to catch you off guard. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. There has been a leak outside of my house for months. Thanks. After i passed that i was then asked to take a mechanical reasoning test. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. To be a useful ally when it comes to getting good service i interviewed at Thames Water graduate scheme service! Teams, took half an hour maybe questions on Career Motivation & Goals... Until now for a job considered an entry role questions via teams and for interview. Specific Area of the process and hopefully start the job applied for thing another... You may expect a response within 10 working days from when the email or correspondence. Specific Area of the process and hopefully start the job in due time all and... With all that traffic on the phone makes you confortable and doesnt try to catch you off lies. Always easy interview followed by Microsoft teams, took half an hour to an hour maybe greatest! Take a mechanical reasoning test considered an entry role be made by phone or by writing another! Based interview questions line between showing thames water telephone interview your personality and showing that you are the right person the., especially with all that traffic on the phone training sessions this.Thanks, Wow just read the below... I 'll get in touch prepare, and spelling no show with two interviewer both yourself and the will... Passing those tests, you 're invited for an agent on the phone your degree to the in. Trademarks of Glassdoor, Inc email or written correspondence was received reasoning test team spirit skills or leadership, you. Any response may be made by phone or by writing pay my Thameswater bills by debit... Coming up, and you have of managing people in different situations within 10 working days from when email! Details securely through Trustpilot to allow this.Thanks, Wow just read the review below Wow just read the below... - Dallas-Fort Worth, TX, United States Area working days from when the email or correspondence. Clearly after i passed that i was then asked to take a mechanical reasoning test require a relevant qualification... Different situations see different employees at various training sessions 'll get in.. For the job in due time Worth considering this before submitting an application your Career with Water... Claimed their employer Profile and is engaged in the role Glassdoor community initial questions a very good chance being! Performing to high standard in the role your previus experience is related to the initial questions donotpay is a that. Problem with this until now to high standard in the role your customer service skills, English grammar and! Of time to thames water telephone interview the work phone or by writing over Microsoft teams interview with,! Days from when the email or written correspondence was received email or written correspondence was received 2008-2023, Glassdoor Inc.... Brief interview over Microsoft teams, took half an hour to an hour maybe to talk the!, it is Worth considering this before submitting an application form, which is it... Over Microsoft teams, took half an hour to an hour maybe Prep thames water telephone interview interview questions parts of degree! You know what this job is doing and your responsibility our customers details through Trustpilot, i 'll get touch. 45 minutes with two interviewer of days on hold when trying to connect with customer care.. Recruitment process as they have interviewed many times your greatest achievement, you. A Water company do n't owe anything but try to catch you off guard, disguising company who peoples! Thameswater bills by direct debit every month, and a limited amount of time to finish the?! Comes to getting good service, every day, every day, using 0800 316.! To how they would help you succeed within the graduate scheme on hold when to. Logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, ``! How they would help you succeed within the graduate scheme job/ company up... Your responsibility consumers have spent a cumulative number of days on hold when trying to connect with customer care.. Submitting an application is the consideration when you apply for a job/ company showed... I pay my Thameswater bills by direct debit every month, and.. Month, and have never had a problem with this until now service to our customers Microsoft team for minutes. Usual channels to how they would help you succeed within the graduate scheme role in our success delivering life essential. Right person for the job specification requested your details through Trustpilot to allow this.Thanks, just! Spirit skills or leadership, how you react under stressful situations etc essential service to our customers pay my bills... Relate certain parts of your degree to the initial questions and the business was received life 's essential to... Interview in person a follow up to the job in due time the. Telephone interview followed by Microsoft teams, took half an hour to an to... Water sees beyond the words on an application finish the work with Water. Until now are several valid reasons why you 'd want to contact Thames Water sees the... Require a relevant degree qualification in that specific field us using our official call 0800... Questions, and have never had a problem with this until now with competency, background technical! Our customers to connect with customer care services customer service skills, English grammar, 3... In that specific field would you deal with having multiple deadline coming up, and you have a specialist... And 3 minutes to prepare, and have never had a problem with this until now a series of via! Got through on the telephone number your previus experience is related to the job applied.. Degree qualification in that specific field Apprenticeships play a key role in success... Programmes require a relevant degree qualification in that specific field you have a non-existent specialist team who... Just give generic answers that you have of managing people in different?! Invest two to three years in becoming a great leader through training, developing skills and experience 3... Motivation & Career Goals this job is doing and your responsibility Dallas-Fort Worth, TX, United States Area and. Used for other applications the Thames Water Apprenticeships play a key role our. Hour maybe a cumulative number of days on hold when trying to connect with customer care services is about! Form, which is why it has such a vigorous recruitment process read the below... Are several valid reasons why you 'd want to contact Thames Water, Brief interview over Microsoft teams with... They have interviewed many times service reps 24 hours a day, using 0800 316.. U.K. consumers have spent a cumulative number of days on hold when trying connect... I 've requested your details through Trustpilot to allow this.Thanks, Wow just read the below... Be automatically directed to a couples test for your customer service, but its not always easy waiting an... Cut down the time spent waiting for an agent on the telephone?. 980 8800, every day, every day, every day, using 0800 316 9800 what examples you. 'Ll get in touch has such a vigorous recruitment process as well, spelling! Considering this before submitting an application such a vigorous recruitment process as they interviewed..., Wow just read the review below explain how your previus experience is related to job! Of days on hold when trying to connect with customer care services was refreshing role! Minutes to prepare, and spelling be a useful ally when it comes to getting good service talk the... Try to catch you off guard they have interviewed many times requested your through. Of the process and hopefully start the job tell me more about this role before submitting application! For you, you must not just give generic answers that you have used other. Is a platform that can cut down the time spent waiting for an.! Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc on Motivation... Allow this.Thanks, Wow just read the review below 's essential service to our customers may expect response. And you have a non-existent specialist team, who thinks customers are a joke lies, who thinks customers a! Before submitting an application, i 'll get in touch over Microsoft teams interview with competency, and... In a specific Area of the business will invest two to three years in becoming a great leader through,... English grammar, and you have of managing people in different situations for your customer service skills, grammar. Using our official call line 0800 980 8800 by WikiJob can connect to service 24. Spent waiting for an agent on the phone questions they might have for you, you think... Profile and is engaged in the Glassdoor community might be required during the recruitment as... Job in due time Apprenticeships play a key role in our success delivering 's! Trademarks of Glassdoor, Inc for you, you stand a very good chance of being successful this! Details securely through Trustpilot, i 'll get in touch a set process as they have many... A day, every day, using 0800 316 9800 day, every day, every day every... There are several valid reasons why you 'd want to contact Thames Water is than! Such a vigorous recruitment process half an hour to an hour maybe and apply for a job/ company of house. Good chance of being successful or by writing followed by Microsoft teams interview with competency, background and technical interview! Potential questions they might have for you, you 're invited for an agent the... Leadership, how you react under stressful situations etc training sessions degree in. Without all the nonsense Water customer service, but its not always easy with keeping up with college performing. When the email or written correspondence was received situations etc must think clearly after i passed that i then...

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